Customer Success GPT™

Prompt Starters

• Strategy for customer with low NPS score
• Create email for negative Net Promoter Score response
• Write email to set up meeting about cancellation request
• How to deliver bad news to customers?
• Write apology email for unresolved issue
• Response to email requesting escalation with manager
• Phone message script for unengaged customer
• It's been a tough day, tell me something funny.
• Write email to customer stuck in onboarding
• Email to leader about onboarding challenges
• Plan to save a customer wanting to cancel contract
• Strategies for responding to cancellation due to budget
• Talk track to convince customer not to cancel subscription
• Negotiation strategies for increasing subscription price
• Email to set up meeting about upcoming renewal
• Welcome email to new point of contact
• Explain importance of [your company name]
• Strategies to relieve stress as a customer success manager
• Script for call with leader upset about cost increase
• 10 ways to resolve issues with upset customers

Tools